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We doubled conversion and made

DesignBoom wanted to make the subscription process more engaging through gamification.

The challenge: make the subscription process fun

Gamification is when brands use game shop mechanics/techniques in their communications. For example: language learning in LinguaLeo , the Habitica organizer with a reward system, a competitive element in Nike Run Club training , etc.

What solution did you choose?

DesignBoom proposed a game mechanic: ” Wheel of Fortune ” – a roulette with offers-bonuses that are randomly given to users. This is an alternative to standard forms for collecting emails.

How the database was collected before

Before the introduction of the Wheel of Fortune, DesignBoom collected subscribers using a regular lead generation widget with a question for customer segmentation. As a bonus for subscribing, the company offered a discount on an order:
Also, 2 additional widgets were used. They repeated the offer of the main widget, but were shown immediately as soon as the visitor got to the site or to the catalog pages. This way, more visitors saw the main widget.

Inline widget . We talked about it in the article “ How to unobtrusively tell about your services .” It was shown in all sections of the catalog and was built into the product grid.

Label. A small pop-up that was displayed on all pages of the site.

How We Implemented the Wheel of Fortune

At first, DesignBoom designers drew a single-color widget. It worked from July to November 30, 2020.

Later, the client decided to experiment and time the store services and departments  appearance of the “Wheel of Fortune” to the time of year (winter and summer). Two more widget designs appeared. The winter one was displayed on the site from December to the first weeks of March. The summer one – from March and continues to work now.

In total, 3 widget options were shown on the site since the launch of the campaign:

How the widget works

A visitor who has spent enough time on th chine directorye site (display conditions are discussed below) will see a “Wheel of Fortune” appear in the lower left corner of the screen.

The user enters an email and gets the opportunity to spin the wheel an unlimited number of times – the ” Spin again ” button.

When the client is satisfied with the bonus, he clicks the “ Collect prize ” button.

4. An additional offer appears in the widget – a suggestion to indicate your date of birth in order to receive a gift for the holiday as well.
5. The promo code for the bonus is sent to the specified email. This is what the email with the promo code looks like:
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